Privacy Policy

Last updated: March 5, 2026

luminex.store operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you, the customer, with a curated shopping experience (the "Services").

luminex.store is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described herein.

Personal Information We Collect or Process

We may collect the following categories of personal information:

  • Contact details (name, address, phone number, email)
  • Financial information (credit/debit card and payment details)
  • Account details (username, password, preferences)
  • Transaction information (items viewed, purchased, returned)
  • Communications with us (customer service messages)
  • Device information (IP address, browser type, network details)
  • Usage information (site navigation, interaction times)

Sources of Personal Information

We may collect your information from the following sources:

  • Directly from you
  • Automatically via our Services (including cookies and tracking technologies)
  • From service providers
  • From partners or other third parties

How We Use Your Information

Your information may be used to:

  • Provide, personalize, and improve our Services
  • Process orders and transactions
  • Send marketing and promotional communications
  • Prevent fraud and maintain platform security
  • Communicate with you and provide customer support
  • Comply with legal obligations

Disclosure of Personal Information

We may share your information:

  • With Shopify and trusted service providers
  • With marketing and advertising partners
  • When directed by you or with your consent
  • With affiliates or as part of a business transaction
  • To comply with legal obligations

Relationship with Shopify

Our store is hosted by Shopify. Your data may be shared with Shopify and used by them for analytics, advertising, and service improvements. Shopify may collect and use data across merchants to improve performance and personalization.

For more information, please review the official Shopify Privacy Policy on the Shopify website.

Third Party Websites

Our website may contain links to third-party websites. These sites have their own privacy policies, and we are not responsible for their content or practices. We encourage you to review their policies before providing any personal information.

Children's Data

Our Services are not intended for children under the age of majority in their jurisdiction. We do not knowingly collect personal information from children. If a parent or guardian believes a child has provided personal information, they may contact us to request deletion.

Security and Retention

We use industry-standard security measures to protect your personal information. However, no system can guarantee absolute security. We retain your information only as long as necessary to fulfill legal, operational, and business purposes.

Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access, correct, or delete your personal information
  • Request a copy or transfer of your data
  • Opt out of targeted advertising or certain data sharing
  • Manage communication preferences
  • Withdraw consent or object to certain processing activities

To exercise these rights, you may contact us directly or use available Shopify privacy tools.

Complaints

If you have concerns about how we process your personal data, please contact us. Depending on your jurisdiction, you may also have the right to lodge a complaint with your local data protection authority.

International Transfers

Your personal information may be transferred and processed outside your country of residence. Where required, we use appropriate legal mechanisms, such as Standard Contractual Clauses, to protect your data.

Policy Updates

We may update this Privacy Policy from time to time. Changes will be posted on this page and the "Last updated" date will be revised accordingly.

Contact

If you have questions regarding this Privacy Policy or how your information is handled, please contact us:

Email: support@luminex.store